A selection of comments made by our customers responding to an Ombudsman for Estate Agents survey,

‘Very professional, well done gilbert & Thomas Estate Agents.'

‘Kept in touch with developments by phone. Willing to ask vendors anything I needed to know. My solicitor also very impressed with how estate agents kept him informed of developments'

‘Nothing was too much trouble. They kept me informed all through the sale.'

‘Excellent. Very helpful and tenacious especially with regard to maintenance of the ‘chain' and chasing dilatory solicitors.'

‘Both partners are very professional, helpful and understanding. Mrs Thomas is very business like and we had every confidence in her, she understood our concerns and problems.'

For more details regarding the Ombudsman for Estate Agents (OEA) please visit there website: www.oea.co.uk